{"id":513,"date":"2017-08-04T08:50:48","date_gmt":"2017-08-04T08:50:48","guid":{"rendered":"http:\/\/themetrademark.com\/demo\/edumart\/?p=34"},"modified":"2019-01-23T13:38:13","modified_gmt":"2019-01-23T13:38:13","slug":"customer-relations","status":"publish","type":"post","link":"https:\/\/pan-african.com\/index.php\/2017\/08\/04\/customer-relations\/","title":{"rendered":"Customer Relations"},"content":{"rendered":"\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p style=\"font-size:18px\" class=\"has-text-color has-very-dark-gray-color\">This course explores the relationship between a business and its customers. In this course you will learn about different types of customers, techniques for working with customers and how to build customer relationship skills. You will also learn how technology can be used to enhance customer relationships, and how to win back defecting customers.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p style=\"font-size:25px\" class=\"has-text-color has-very-dark-gray-color\"><strong>Who should be doing this course?<\/strong><\/p>\n\n\n\n<p style=\"font-size:18px\" class=\"has-text-color has-very-dark-gray-color\">This course is suitable for anyone who is interested in learning more about customer relationships in business.<br>Whether you are a new business owner, wanting to create customer relationships, or an established organization seeking for ways to improve your customer relationships this course will teach you how to build effective and profitable customer relationships.<\/p>\n\n\n\n<p style=\"font-size:25px\" class=\"has-text-color has-very-dark-gray-color\"><strong>Learning outcomes<\/strong><\/p>\n\n\n\n<p style=\"font-size:23px\">After completing this course, you should be able to:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Describe the types of customer relationships in business<\/li><li>Discuss ways of getting to know your customer<\/li><li>Use different techniques for building customer relationships<\/li><li>Manage customer retention<\/li><li>Review the use of technology in building customer relationships<\/li><li>Identify reasons why customers leave<\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/pan-african.com\/wp-content\/uploads\/2019\/01\/Graduate-Scholarship-Form-7B-merged.pdf\">Download form <\/a><strong><a href=\"https:\/\/pan-african.com\/wp-content\/uploads\/2019\/01\/Graduate-Scholarship-Form-7B-merged.pdf\">here<\/a><\/strong>, fill and submit your application via&nbsp;<a href=\"mailto:training@pan-african.com\">training@pan-african.com<\/a>&nbsp;&nbsp;or <strong>any of our centers<\/strong><\/li><li>You can also register via our online registration portal using this link &#8211;<strong><a href=\"https:\/\/pan-african.com\/index.php\/pan-african-course-registration\/\">REGISTER NOW<\/a><\/strong>.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This course explores the relationship between a business and its customers. In this course you will learn about different types of customers, techniques for working with customers and how to build customer relationship skills. You will also learn how technology can be used to enhance customer relationships, and how to win back defecting customers. Who [&hellip;]<\/p>\n<div class='the_champ_counter_container the_champ_vertical_counter' style='left: -10px;top: 100px;-webkit-box-shadow:none;box-shadow:none;'><div id=\"fb-root\"><\/div><\/div><div class='the_champ_sharing_container the_champ_vertical_sharing the_champ_hide_sharing the_champ_bottom_sharing' style='width:44px;right: -10px;top: 100px;-webkit-box-shadow:none;box-shadow:none;' super-socializer-data-href=\"https:\/\/pan-african.com\/index.php\/wp-json\/wp\/v2\/posts\/513\"><ul class=\"the_champ_sharing_ul\"><li class=\"\"><i style=\"width:40px;height:40px;margin:0;\" alt=\"Facebook\" Title=\"Facebook\" class=\"theChampSharing theChampFacebookBackground\" onclick='theChampPopup(\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fpan-african.com%2Findex.php%2Fwp-json%2Fwp%2Fv2%2Fposts%2F513\")'><ss style=\"display:block;\" class=\"theChampSharingSvg theChampFacebookSvg\"><\/ss><\/i><\/li><li class=\"\"><i style=\"width:40px;height:40px;margin:0;\" alt=\"Whatsapp\" Title=\"Whatsapp\" class=\"theChampSharing theChampWhatsappBackground\" onclick='theChampPopup(\"https:\/\/web.whatsapp.com\/send?text=Pan%20African%20-%20Training%20%7C%20Certifications%20%7C%20Accredited%20%7C%20Professional%20%7C%20Courses%20%7C%20Management%20%7C%20Graduate%20%7C%20Corporate https%3A%2F%2Fpan-african.com%2Findex.php%2Fwp-json%2Fwp%2Fv2%2Fposts%2F513\")'><ss style=\"display:block\" class=\"theChampSharingSvg theChampWhatsappSvg\"><\/ss><\/i><\/li><li class=\"\"><i style=\"width:40px;height:40px;margin:0;\" alt=\"Facebook Messenger\" Title=\"Facebook Messenger\" class=\"theChampSharing theChampFacebookMessengerBackground\" onclick='theChampPopup(\"https:\/\/www.facebook.com\/dialog\/send?app_id=595489497242932&display=popup&link=https%3A%2F%2Fpan-african.com%2Findex.php%2Fwp-json%2Fwp%2Fv2%2Fposts%2F513&redirect_uri=https%3A%2F%2Fpan-african.com%2Findex.php%2Fwp-json%2Fwp%2Fv2%2Fposts%2F513\")'><ss style=\"display:block;\" class=\"theChampSharingSvg theChampFacebookMessengerSvg\"><\/ss><\/i><\/li><li class=\"\"><i style=\"width:40px;height:40px;margin:0;\" alt=\"Linkedin\" Title=\"Linkedin\" class=\"theChampSharing theChampLinkedinBackground\" onclick='theChampPopup(\"http:\/\/www.linkedin.com\/shareArticle?mini=true&url=https%3A%2F%2Fpan-african.com%2Findex.php%2Fwp-json%2Fwp%2Fv2%2Fposts%2F513&title=Pan%20African%20-%20Training%20%7C%20Certifications%20%7C%20Accredited%20%7C%20Professional%20%7C%20Courses%20%7C%20Management%20%7C%20Graduate%20%7C%20Corporate\")'><ss style=\"display:block;\" class=\"theChampSharingSvg theChampLinkedinSvg\"><\/ss><\/i><\/li><\/ul><div style=\"clear:both\"><\/div><\/div>","protected":false},"author":1,"featured_media":903,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29,31,33],"tags":[46,47,34],"class_list":["post-513","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporate","category-general","category-professional","tag-crm","tag-customer","tag-management"],"_links":{"self":[{"href":"https:\/\/pan-african.com\/index.php\/wp-json\/wp\/v2\/posts\/513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pan-african.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pan-african.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pan-african.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pan-african.com\/index.php\/wp-json\/wp\/v2\/comments?post=513"}],"version-history":[{"count":17,"href":"https:\/\/pan-african.com\/index.php\/wp-json\/wp\/v2\/posts\/513\/revisions"}],"predecessor-version":[{"id":1652,"href":"https:\/\/pan-african.com\/index.php\/wp-json\/wp\/v2\/posts\/513\/revisions\/1652"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pan-african.com\/index.php\/wp-json\/wp\/v2\/media\/903"}],"wp:attachment":[{"href":"https:\/\/pan-african.com\/index.php\/wp-json\/wp\/v2\/media?parent=513"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pan-african.com\/index.php\/wp-json\/wp\/v2\/categories?post=513"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pan-african.com\/index.php\/wp-json\/wp\/v2\/tags?post=513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}